Return Policy

If you wish to return an item, we continue our policy of many years; Customer First.  You are welcome to return the unworn jewelry item for Full Credit of the amount you paid toward an immediate or future order from PearlaBella. 

Due to the nature and purpose of fashionable items we are not able to offer refunds.  If you wish to return an item; you must notify us within seven (7) days of receipt of the item and obtain an RAN (Return Authorization Number) from us in writing via email. 

The item shall be returned with all labels intact and in the same secure packaging it was sent. Item must be returned in the same original condition as received with no alterations or damage and post marked no more than 48 hours after receiving the RAN number. 

Immediately upon receipt of the item by us, we will issue you a Full PearlaBella Merchandise Credit in writing for your use.  Shipping and related charges are not able to be credited.  Should you be giving this item as a gift, your lucky recipient will receive the Full Value you paid for the item.  Note: Many organizations offer a greatly reduced “sale price” for gift returns.  PearlaBella offers your very lucky friend, relative or beloved, the Full Value for what you actually paid. 

We always look forward to serving Your needs to the best of our ability and making the experience of owning a PearlaBella Piece an enjoyable and rewarding experience.